Refund policy
At NYC Southside Garage, all sales are final.
Due to the nature of our products, we do not accept returns, exchanges, or refunds once an order has been placed.
Please make sure all order details, including sizes, colors, and shipping information, are correct before completing your purchase.
Damaged or Incorrect Orders
If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery at:
Include:
- Your order number
- Clear photos of the item and packaging
Once reviewed, we will determine if a replacement or resolution is appropriate.
Shipping Issues
We are not responsible for:
- Lost or stolen packages
- Incorrect shipping addresses entered at checkout
- Carrier delays once the package has been shipped
Please ensure your shipping information is accurate before placing your order.
Contact Us
For any questions regarding your order, feel free to reach out:
By placing an order with NYC Southside Garage, you agree to this policy.